Rules of accommodation for guests with pets

Following the best traditions of hospitality and taking into account the needs of our Guests, we have defined the rules of accommodation at the Grand Hotel Moika 22 for travelers with pets.

The following types of pets are allowed in the hotel:

1. SMALL DOGS OF DECORATIVE BREEDS WEIGHING UP TO 8 KG
2. GUIDE DOGS AND SERVICE DOGS

Rules of accommodation for guests with pets:

• No more than one animal is allowed to stay in the hotel in one room.
• Animals can be accommodated only if there are special accompanying unified documents from the veterinary service that meet the requirements of the main air and railway carriers and the legislation of the Russian Federation. The Grand Hotel Moika 22 has the right to request this information at any time.
• The placement of dogs of hunting, service and fighting breeds, as well as dogs without accompanying veterinary documents is strictly prohibited.
• The cost of placing a pet is 2,000 (Two thousand) rubles/day per pet. Guide dogs and service dogs are accommodated free of charge.
• In case of need for additional cleaning and disinfection of the room, a fee of 10,000 (Ten thousand) rubles is charged.
• Pets are not allowed in public catering facilities (restaurants, bars and adjacent areas), as well as in the SPA area of the hotel, with the exception of guide dogs and service dogs.
• It is not allowed to leave pets unattended in the hotel room, in the lobby, as well as on other hotel grounds.
• Pets in public areas of the hotel must be on a leash or in their hands.
• It is not allowed to wash pets in the bathroom or shower of the room, use towels, sheets and other bedding belonging to the hotel.
• Pets are not allowed to be combed in the hotel room.
• The guest is obliged to ensure the absence of a pet during the cleaning of the room by the hotel staff.
• The guest is required to bring food and drink bowls, hygiene bags and mats.
• The guest is responsible for cleaning the pets on the territory of the hotel.
• In case of damage to the hotel property, as well as other Guests, all costs to cover this damage are paid by the pet owner.
• The hotel reserves the right to determine whether it is possible for this animal to stay in the room. Guests with pets can stay at the hotel only upon prior reservation, subject to availability of rooms.
• The hotel reserves the right to refuse to accommodate a Guest with an animal in case of non-compliance of the exterior and behavioral characteristics of the animal with the established rules.
• The final decision on registration is made subject to documents executed in accordance with the established procedure (veterinary passport, certificate of health of a unified sample, etc.) and payment of the cost of placing a pet. The fee is charged at the time of arrival.

The hotel reserves the right to terminate the agreement with a Guest staying with a pet and leave the hotel:

• in case of violation of the rules of residence;
• aggressive, inappropriate, noisy behavior of a pet.